Chelmsford Tutors Privacy Statement

Chelmsford Tutors is a tuition agency which provides the contact between tutors and clients. Chelmsford tutors uses personal information about tutors, parents, students and other individuals in order to fulfill this role and consequently we act as a data controller. We are registered with the Information Commissioner’s Office. Chelmsford Tutors takes the privacy of our clients and tutors seriously and sets out in this privacy policy how we collect, use and safeguard personal information.

Reasons for collecting and Processing your Personal Data

Chelmsford Tutors (collectively referred to as “we” or “our” in this notice) collects personal data (which may include Special Category Personal Data) in order to provide tuition services to client and tutor and for the recruitment of tutors. You may provide us with your personal data via a telephone enquiry, online submission or email. This can include your name, email address, telephone number, postal address, student details and specific tuition requirements. Tutors may also provide us with date of birth, DBS documentation, identification and address documentation, qualifications, employment information, references and CVs. We process your personal data in accordance the General Data Protection Regulation (GDPR) and other related legislation. We will only use your personal data in accordance with this privacy statement. We may be required to use your data for the purpose of investigating, reporting and detecting crime and also to comply with laws that apply to us. We continually monitor our data protection policy in order to ensure that we maintain full compliance with data protection laws.

Legal basis for collecting your personal data

To process personal date we must identify and establish a legal basis for doing so and verify this with the regulations.

We process your personal data only for the legitimate reasons that we are entitled to by the nature of our business and in a way which you would expect to be reasonable in regard to the service that we provide. We use the data provided to us for allocating tutors to clients and providing a means for the agency to contact both tutors and clients.

We will also process personal data provided by tutor applicants with: referees from whom we may seek references, Essex County Council for the purposes of undertaking DBS checks, and the Disclosure and Barring Service.

We use data analytics to improve our website and internet marketing in maintaining and developing our business.

Sharing your personal data

We do not disclose you personal information to any other parties other than in accordance with this Privacy Policy or if the business was transferred to another owner. We do not transfer personal data overseas. We never pass on email addresses or contact information to any third parties for marketing purposes.

Storage and Security

We put in place security measures to provide all reasonable means to protect your personal data and when required, destroy it in a safe and compliant way. However, the internet and email are not totally secure and consequently we cannot guarantee the security of data which you send to us by these means.

Data Retention

We will keep your personal data only for as long as is necessary for us to fulfil the purpose for which it was collected. We are legally required to keep certain types of data for set periods of time periods.

Your Rights

The GDPR provides you with rights to protect your personal data.

A right to be informed about the data that we process about you, a right to access your personal data, a right to rectify data held about you which is inaccurate or incomplete, a right to have your data deleted from our records, a right to restrict the processing of your personal data, a right to object to certain types of processing and the right to transfer your data to another organisation, a right to withdraw consent.

We are not able to delete information where we have a legal reason to keep it, to maintain our business purpose, or where the data is required to facilitate your contract with us.

You can exercise your rights by contacting us at mail@chelmsfordtutors.co.uk

Cookie Policy

Cookies are small text files placed on your device by websites. They help websites to work more efficiently and improve the user’s experience. Some cookies are not essential to the operation of websites but are used to provide information for the owners of the website.

We only use cookies that are necessary to enable functionality of our website. We do not collect or store information. When you first visit our website we ask you to consent to our use of cookies in accordance with this Cookie Policy.

You can disable cookies by changing the settings on your browser, information for which can be found on your browser’s website. However, disabling cookies may affect how our website functions. You can find out more about cookies by visiting www.aboutcookies.org or www.allaboutcookies.org

External Sites

Our website provides links to other websites. Chelmsford Tutors are not responsible for these sites which may have different privacy policies.

Contacting us

To contact us about our privacy policy please email: mail@chelmsfordtutors.co.uk